Effective Date: 01/07/2025
Jurisdiction: United Arab Emirates

Welcome to Larena! These Terms and Conditions govern your use of our website and store, operated by Larena Trading LLC, in accordance with the laws of the United Arab Emirates (UAE).

By accessing or using our website, you agree to the following terms:

1. Company Information
Business Name: Larena Trading LLC
Commercial License No.: 1276212
Website: www.larena.online
Email: info@larena.llc

2. Eligibility
You must be at least 18 years old or using the site under parental supervision. You must also be legally capable of entering into binding contracts under UAE law.

3. Products and Availability
Product descriptions, prices, and availability may change without notice.

Prices may be displayed in AED (United Arab Emirates Dirham) or USD (US Dollar) depending on the customer’s location or settings.

All prices include VAT where applicable, in accordance with UAE tax laws.

4. Orders and Payment
Orders must be placed with accurate information.

We accept payments via secure UAE-approved gateways.

Order confirmation and digital invoices will be sent after payment.

5. Shipping and Delivery
We deliver across the UAE and selected international destinations.

Delivery fees and times are shown at checkout.

We are not responsible for delays from couriers or customs clearance.

Contact us within 48 hours for delivery issues.

6. Returns, Exchanges & Refunds
Returns accepted within 7 days of delivery if items are unused and in original packaging.

Refunds processed within 10 working days.

Return shipping costs are the customer’s responsibility unless the item is incorrect or defective.

Opened personal care/cosmetics products are not returnable for hygiene reasons.

7. Account Responsibility
You are responsible for safeguarding your login credentials.

We may suspend accounts that violate our terms or UAE cyber laws.

8. Data Privacy
We comply with the UAE Personal Data Protection Law (PDPL).
We do not share personal information unless required by law.
Refer to our Privacy Policy for details.

9. Limitation of Liability
We are not liable for indirect or consequential damages.
Our maximum liability is limited to the value of the purchased product.

10. Governing Law
These Terms are governed by UAE law.
Disputes shall be resolved in the courts of Dubai unless otherwise agreed.

11. Updates
We reserve the right to modify these terms at any time. Continued use indicates acceptance of changes.

12. Contact
+971504088565
Email: info@larena.online
Website: www.larena.online